IP Filtering

Wolters Kluwer SaaS products allow access from any location so you can access our products from various events and allow employees to work from home. If you prefer to limit access to the product(s) to your physical location, the IP (Internet Protocol) Address Whitelist feature gives you this control. IP addresses that aren’t on the Whitelist will be blocked from accessing your licensed products. Your licensed products for an account are located in Account Details.

  • The IP Filtering section only displays if you are assigned the Manage Security Administration Role with the Manage IP Filtering permission selected.
  • IP Filtering allows you to limit access to IP addresses that you enter in Security Administration. Select Enable IP Filtering to activate filtering for the addresses you enter.
  • IP Filtering applies to all products listed on the Account Details page.

Adding an IP Address to the IP Address Whitelist

  • An IP address is a unique string of numbers separated by periods that identifies each computer using the Internet Protocol to communicate over a network.
  • In general, the IP address for this feature needs to be the “public facing” IP address which may be different than an individual computer’s IP address.
  • You can search for “What is my IP address” in your browser if you want to determine or confirm your public facing IP address.
  • If a network is using Dynamic Host Configuration Protocol (DHCP), note that the administrator will need to be prepared ahead of time for this change and update IP Filtering accordingly.
Note: If this feature is configured incorrectly, you can completely block access for all of your users. It is important to have someone with network configuration knowledge involved in the setup of this feature. Modifying the IP Address Whitelist is not recommended during regular business hours. Users may be negatively affected if changes are made while using the application.
  1. On the IP Address Whitelist page, select +IP Address to add an IP address to the IP Address Whitelist.
  2. Enter an address and description.
    • Select Current IP Address to add the current address. Enter a description.
  3. Select + to add another address.
  4. Select Save when finished.
  • If you select Enable IP Filtering on the IP Address Whitelist page, IP addresses that aren’t on the Whitelist will be blocked from accessing your licensed products. Your licensed products for an account are located in Account Details.